Help And Support

Getting Started

How to create an account on dzidzo.online

Overview of the website's features and offerings

Steps to enroll in courses or access learning materials

Account/Profile

Managing your account information and preferences

Updating profile details and profile picture

Changing password and account security settings

Course Access and Navigation

Accessing enrolled courses and course materials

Navigating through course modules and lessons

Marking completion and tracking progress

Technical Support

Troubleshooting technical issues with the website

Supported browsers and recommended settings

Clearing cache and cookies for optimal performance

Payments and Billing

Understanding the payment process for course enrollment

Managing payment methods and billing details

Refund policy and contacting support for billing inquiries

Course Content and Materials

Understanding the format and structure of course content

Accessing downloadable resources and supplementary materials

Troubleshooting issues related to course materials

Discussion Forums and Community

Participating in course-related discussions and forums

Guidelines for respectful and productive interactions

Seeking help from instructors and fellow learners

Certificates and Achievements

Earning and downloading course completion certificates

Tracking achievements and progress milestones

Adding certificates to professional profiles or resumes

Privacy and Data Security

Information on data collection and usage

Privacy policy and data protection measures

Managing data sharing preferences and account security

Contacting Support

contact details for customer support: info@dzidzo.online

Hours of operation and expected response times

Encouraging users to reach out for assistance or inquiries